BriteVerify Terms & Conditions
IMPORTANT: VALIDITY, INC. SUCESSOR-IN-INTEREST TO ORIGIN ADS, LLC DBA BRITEVERIFY (“BRITEVERIFY”), IS ONLY WILLING TO LICENSE TO YOU THE RIGHT TO USE OF THE BV SERVICES UPON THE CONDITION THAT YOU,
EITHER AS AN INDIVIDUAL OR A DULY AUTHORIZED REPRESENTATIVE FOR AN ENTITY (“YOU”/”YOUR”), ACCEPT ALL OF THE TERMS & CONDITIONS CONTAINED IN THIS AGREEMENT ( “AGREEMENT”).
PLEASE READ THE TERMS & CONDITIONS OF THIS AGREEMENT AND ANY PROVIDED SUPPLEMENTAL TERMS & CONDITIONS CAREFULLY. IF YOU TICK THE BOX CONFIRMING YOU HAVE VEIWED AND ACCEPT THESE TERMS & CONDITIONS, YOU AGREE TO USE BRITEVERIFY SERVICES UNDER THE TERMS & CONDITIONS OF THIS AGREEMENT.
IF YOU DO NOT AGREE WITH ALL THE TERMS & CONDITIONS OF THIS AGREEMENT, YOU WILL BE UNABLE TO USE THE SERVICES.
YOU SHOULD MAINTAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS
Specific terms & conditions used in this Agreement will have the following definitions:
1.1 “BV Services”: All software services made available by BriteVerify or its authorized distributors to You, including, without limitation:
1.1.1. Any related applications that allow connectivity to the BV Services;
1.1.2. Written documentation or other forms, including BriteForms; and
1.1.3. All updates, replacements, revisions, enhancements, additions, conversions, modifications, copies, derivative works, inventions, discoveries, patentable or copyrightable matter, concepts, expertise, techniques, patents, copyrights, trade secrets and other related legal rights of the foregoing items.
1.2. “Billable Transaction”: A verification request sent by You that results in a completed response from BV Services, this excludes un-authenticated requests or service unavailable responses.
1.3. “Contact Data”: Includes any combination of e-mail address, postal address, phone number, IP Address, and/or Name.
1.4. “Term”: This Agreement becomes effective only after You have set up a BriteVerify account and terminate once You stop using BV Services and BriteVerify’s receipt of final payment for all outstanding fees due BriteVerify.
2. License & Services:
Subject to the terms & conditions of this Agreement, and provided that all fees have been paid by You for the BV Services, BriteVerify hereby grants You a non-exclusive, non-transferable, worldwide right to access the BV Services, solely for Your internal business purposes. The login and password may only be used by You and may not be shared or used by more than one individual.
The Service Level Offering & Uptime Percentage for the BV Services is set forth in Section 16.
For the avoidance of doubt, You may not:
2.1. Modify, change or create any derivative works of the BV Services, including translation or localization;
2.2. Copy, decompile, disassemble, decrypt, reverse engineer, or otherwise attempt to derive the source code for the BV Services (except to the extent
applicable laws specifically prohibit such restriction);
2.3. Redistribute, encumber, sell, rent, lease, sublicense, display, publish, disclose or otherwise transfer rights to the BV Services, in whole or in part, to any other person or entity;
2.4. Remove or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the BV Services;
2.5. Interfere with or disrupt the integrity or performance of the BV Service or the data contained therein; or
2.6. Attempt to gain unauthorized access to the service or its related systems or networks. All rights not expressly granted in accordance with this Agreement are reserved to BriteVerify.
3. Payment & Pricing:
3.1. Payment: You shall be required to set up an account with BriteVerify prior to using the BV Services. BriteVerify will require credit card payments, unless BriteVerify requires pre-payment by You or agrees, in its sole discretion and in writing to accept payment via check. If You have provided a credit card as your payment method, You hereby authorize BriteVerify to charge at the time of use for all amounts due or, in the alternative, BriteVerify may, in its sole discretion, charge your card at the beginning of each month for services used by You during the previous calendar month. If You do not pay BriteVerify for services when due or if Your credit card is declined at any time, or in the event that Your check does not allow BriteVerify to receive payment, BriteVerify has the option to suspend the provision of the BV Services immediately until such amounts are paid.
3.2. Pricing: By using the BV Services, You agree to pay BriteVerify costs for Contact Data verifications services based on pricing listed at https://www.briteverify.com, except in situations where You have executed a separate pricing agreement for Contact Data verification services rendered, in which case You will agree to pay in accordance with that pricing agreement. If no separate pricing agreement exists, you will be billed and agree to pay for the highest number of Contact Data usage submitted to BriteVerify between email address, postal address, phone number, IP Address, and / or Name per the pricing listed at https://www.briteverify.com. In addition, if you do not call BriteVerify for a pricing quote of “Over 2MM” for 2 million or more monthly transactions and You submit more than 2 million or more monthly transactions, the price will be US$0.004 per transaction and you agree to pay such fees.
3.3. Terms Regarding Application For Credit With BriteVerify: BriteVerify and any of its employees, officers, or agents, are authorized to obtain information concerning Your credit worthiness. Any person to whom a credit
application is presented and completed is authorized to disclose to BriteVerify and any of its employees, officers, or agents, any information requested, and You hereby waive any claim against, and fully releases from any and all liability, such persons by reason of any disclosure. You authorize BriteVerify to verify the truthfulness of all financial representations including a grant of authority to check credit with various credit reporting agencies or any listed financial institutions named in the application for credit separately requested by BriteVerify in connection with this Agreement. You agree to notify BriteVerify in writing of any development which may adversely affect Your financial condition, promptly after the occurrence thereof. All statements appearing on this form are true and correct and are made for the purpose of obtaining credit from BriteVerify. Credit granted to applicant may, at the option of BriteVerify, be cancelled at any time upon notice to You.
4. Account, Password & Security; Acceptable Use:
As part of the application process, You will create a password and account. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under Your account, including, without limitation, all actions by sub-users registered under Your account. In addition, You are solely responsible to review the instructions and user policies provided in conjunction with the BV Services and bear all responsibility for using the BV Services correctly in accordance with such instructions and user policies.
You agree to:
4.1. Immediately notify BriteVerify of any unauthorized access to or use of
Your password or account or any other breach of security; and
4.2. Ensure that You exit (log off) from Your account at the end of each session.
For the avoidance of doubt, BriteVerify cannot and will not be liable for any loss, damage or other liability arising from Your failure to comply with this Section or from any unauthorized access to or use of Your account.
You agree to comply with all applicable laws and regulations in connection with Your use of the BV Services. You may not use BV Services to post or transmit any illegal material, including without limitation any transmissions that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law or regulation. In particular, the following is a representative, non-exhaustive list of acts that are prohibited:
• The transmission or posting of chain letters or pyramid schemes, or other acts that involve deceptive online marketing practices or fraud; • Acts that may materially and adversely affect the quality of other users’ experience;
• Actual or attempted unauthorized use or sabotage of any computers, machines or networks;
• Introducing malicious programs into the BV Services or BriteVerify’s network or servers (e.g. viruses, worms, Trojan horses, etc.);
• Engaging in any monitoring or interception of data not intended for You without authorization;
• Attempting to circumvent authentication or security of any host, network, or account without authorization;
• Adapt, modify or create derivative works based on the BV Services, technology underlying the BV Services, or other users’ content, in whole or part;
• Duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, or otherwise transfer information found on the BV Services (excluding content posted by You) except as permitted in these Terms, or as expressly authorized by BriteVerify in writing;
• Using any method, software or program designed to collect identity information, authentication credentials, or other information;
• Transmitting or receiving, uploading, using or reusing material that is abusive, indecent, defamatory, harassing, obscene or menacing, or a breach of confidence, privacy or similar third party rights;
• Transmitting or receiving, uploading, using or reusing material that violates any intellectual property rights of a third party, including, without limitation, patents, trademarks, trade secrets or copyrights;
• Transmitting, receiving, uploading, using or reusing material that You do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
• Transmitting, receiving, uploading, using or reusing material that You, or users you represent, have not collected directly from live web forms or other opt-in collection mechanisms directly related to you or your users’ businesses.
• Falsifying user identification information;
• Using the BV Services for anything other than lawful purposes including, but not limited to, intentionally or unintentionally violating any applicable local, state, national or international law; or
• Impersonating any person or entity, including, but not limited to, a BriteVerify representative, or falsely stating or otherwise misrepresenting Your affiliation with a person or entity.
5. Term & Termination:
This Agreement is effective upon Your acceptance as indicated above and shall continue until terminated or the expiration of the Term. Without prejudice to any other rights, BriteVerify may suspend BV Services or terminate this Agreement immediately upon written notice if You breach any of these terms & conditions. If BriteVerify shall default in the performance of any of the terms & conditions of this Agreement, BriteVerify shall have thirty (30) days to cure such default. The thirty (30) days shall commence following delivery by You of a written notice to BriteVerify specifying the nature of the default, the requested remedy and manner and method of cure as are permitted and authorized by this Agreement. Failure to notify the other party of a breach may be accepted as evidence that no breach occurred. Upon expiration or termination of this Agreement, disconnect or disable any application (API) that provides access to the BV Services. Notwithstanding a termination of this Agreement, Sections 2 and 4 to 15 shall survive termination of this Agreement.
6. Ownership & Confidentiality:
6.1. Ownership by You: You warrant that all Contact Data sent to BriteVerify has been legally obtained and that its use is not in violation of any laws, rules, regulations, legislation or directives governing such Contact Data, including, without limitation, any relevant local data protection laws, rules, regulations, legislation, or directives pertaining to Your country. In the event You provide access to Your or any Contact Data in a file stored with a third party source, You warrant and represent that You have all legal rights and authority to grant BriteVerify access to such files in order to download and process that Client Data using the BV Services, and You further warrant that You have:
6.1.1. Carried out an independent risk assessment as to the security of the Contact Data as stored by such third party so as to ensure Your compliance with any relevant local Data Protection laws, rules, regulations, legislation, or directives pertaining to Your country, including an independent risk assessment into whether the transfer of the Contact Data provides an adequate level of protection for the rights of the data subjects; and
6.1.2. Where appropriate, put in place adequate safeguards to protect the rights of the data subjects.
6.2. Ownership by BriteVerify: You acknowledge that BriteVerify owns and retains all right, title and interest in and to the BV Services (and any portions thereof all modifications to or derivative works therefrom), including, without limitation, all copyright, patent, trade secret rights, moral rights and other intellectual property rights, in and to the BV Services and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by You or any other party relating to the BV Services. The BriteVerify name, logo, and the product names associated with the BV Services are trademarks of BriteVerify or third parties, and no right or license is granted to use them. You agree that You shall not contest or challenge, or take any action inconsistent with or that may damage or impair BriteVerify’s ownership or rights, and further that You shall not contest or challenge, or take any action inconsistent with or that may damage or impair the ownership or intellectual property rights of BriteVerify’s licensors. In addition, You acknowledge that BriteVerify does not store the Contact Data as provided to it but may retain certain transactional information for data aggregation services or to permit data analyses. For the avoidance of doubt, any use of the Contact
6.3. BriteVerify Confidentiality: You acknowledge that the BV Services are and contain valuable trade secrets of BriteVerify. You agree to maintain the confidentiality of the BV Services and other information that BriteVerify provides you in connection with the BV Services using at least the same degree of care You use with Your own confidential information, which shall not be less than a reasonable standard of care under the circumstances.
6.5. Exceptions To Confidentiality: The obligations of confidentiality and restriction used in Section 6 shall not apply to any confidential information that the receiving party proves:
6.5.1. Was in the public domain prior to the date of this Agreement or subsequently came into the public domain through no fault of the receiving party;
6.5.2. Was lawfully received by the receiving party from a third party free of any obligation of confidence to such third party;
6.5.3. Was already in the receiving party's possession prior to receipt by the receiving party;
6.5.4. Is required to be disclosed in a judicial or administrative proceeding after all reasonable legal remedies for maintaining such information in confidence have been exhausted including, but not limited to, giving the receiving party as much advance notice as practical of the possibility of such disclosure to allow the receiving party to stop such disclosure or obtain a protective order concerning such disclosure; or
6.5.5. Is subsequently and independently developed by the receiving party’s employees, consultants or agents without reference to confidential information.
7. Disclaimer Of Warranty:
BriteVerify makes every effort to ensure that information contained in query responses is valid. However, BriteVerify shall not be held liable for any inaccuracies contained within its query responses, or inaccuracies caused by incomplete or inaccurate Contact Data provided by third party sources. BRITEVERIFY MAKES NO WARRANTY OR CONDITION OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED REGARDING THE BV SERVICES. ALL IMPLIED WARRANTIES AND TERMS & CONDITIONS, INCLUDING THOSE OF MERCHANTABILITY, ARE HEREBY DISCLAIMED. BRITEVERIFY DOES NOT WARRANT THAT THE OPERATION OF THE BV SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ALL DEFECTS IN THE BV SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF OUR OBLIGATIONS HEREUNDER.
8. Limitation Of Liability:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL BRITEVERIFY BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE BV SERVICES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN ANY CASE, BRITEVERIFY'S ENTIRE LIABILITY TO YOU UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED US$1,000.00 IN THE AGGREGATE.
You shall indemnify and hold harmless BriteVerify from and against all losses, claims, damages or other causes of any nature or kind whatsoever (including reasonable attorney's fees) arising directly or indirectly out of third party claims concerning:
9.1. A breach of any of Your obligations, covenants, representations or warranties contained herein;
9.2. Disclosure of BriteVerify’s confidential information;
9.3. Your use of the BriteVerify Services; and
9.4. The negligence or intentional misconduct of You or Your officers, employees, agents or contractors.
10.1. You may not assign this Agreement or Your rights and obligations under this Agreement without the prior written consent of BriteVerify and any such purported assignment shall be null and void. This Agreement shall be binding upon and inure to the benefit of the successors and assignees of BriteVerify.
10.2. BV Services, including technical data, is subject to U.S. export control laws, including the U.S. Export Administration Act and its associated regulations, and may be subject to export or import regulations in other countries. The BV Services may not be downloaded, or otherwise exported or re-exported into, or to anyone on the U.S. Treasury Department’s list of Specially Designated Nations or the U.S. Commerce Department’s Table of Denial Orders or a country under embargo with the US. You agree to comply strictly with all such regulations and acknowledge that it has the responsibility to obtain such licenses to export, re-export, or import BV Services.
10.3. A waiver of any breach of default of this Agreement shall not create a waiver of the term or of any subsequent breach of default.
10.4. Should any term or provision of this Agreement be finally determined by a court of competent jurisdiction to be void, invalid, unenforceable or contrary to law or equity, the offending term shall be modified and limited (or if strictly necessary, deleted) only to the extent required to conform to the requirements of law and the remainder of this Agreement (or, as the case may be, the application of such provisions to other circumstances) shall not be affected thereby but rather shall be enforced to the greatest extent permitted by law.
10.5. Neither party shall be in default or be liable for any delay, failure in performance (excepting the obligation to pay) or interruption of service resulting directly or indirectly from any cause beyond its reasonable control.
10.6. The controlling language of this Agreement is English.
10.7. The provisions of this Agreement which require or contemplate performance after the expiration or termination of this Agreement shall be enforceable notwithstanding said expiration or termination.
10.8. The Parties may execute this Agreement in separate counterparts. BriteVerify by approving the account and You by setting up account or otherwise using BV Services; each of which shall be deemed an original instrument against the other Party.
11. Time to File Claim:
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the BV Services or the Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.
12. Governing Law & Jurisdiction:
The validity of this Agreement and the rights, obligations and relations of the parties hereunder shall be construed and determined under and in accordance with the substantive laws of the State of North Carolina with respect to claims governed by state law and the laws of the United States with respect to claims arising under the laws of the United States, without regard to conflicts of laws principles and excluding the Convention on Contracts for the International Sale of Goods. Any action arising from or relating to this Agreement or the conduct of the parties pursuant hereto shall be commenced and heard solely within a federal or state court of competent jurisdiction found within the boundaries of the United States District Court for the Western District of North Carolina and BriteVerify and You each consent to personal jurisdiction and venue in any such court.
13. Independent Contractor:
It is agreed and understood that any work requested by the parties hereto shall be performed under the terms of this Agreement and that all parties hereto are considered independent contractors. Each party is interested only in the results obtained hereunder and has the general right of inspection and supervision in order to secure the satisfactory completion of such work.
Neither party shall have control over the other party with respect to its hours, times, employment, etc. Under no circumstances shall either party hereto be deemed an employee of the other, nor shall either party act as agent of the other party. Any and all joint venture or partnership status is hereby expressly denied and the parties expressly state that they have not formed, either expressly or impliedly, a joint venture or partnership.
14. Attorney’s Fees:
In the event of litigation arises between the Parties concerning the operation, construction, interpretation or enforcement of this Agreement, it is expressly agreed that the party in whose favor final judgment is entered shall be entitled to recover from the other party reasonable attorneys’ fees and all costs incurred, in addition to any other relief which may be awarded by the court. Said attorney’s fees and costs may be set by the Court at the trial of such action or may be enforced in a separate action brought for that purpose.
15. Entire Agreement:
This Agreement, including the Pricing Agreement and any credit application, if any, comprises the entire agreement between the parties relating to its subject matter. This Agreement supersedes all prior agreements and understandings, written or oral, express or implied. This Agreement can be amended or modified only by a writing executed in advance by duly authorized representatives of each of the parties hereto.
16. Service Level Offering & Uptime Percentage:
BriteVerify will use commercially reasonable efforts to make all BV Services available with a Monthly Uptime Percentage (defined below) of at least 99.5% during any monthly billing cycle (the "Service Commitment"). In the event that a BV Service does not meet the Service Commitment, You will be eligible to receive a Service Credit as described below:
16.1.1. "Error Rate" means: (i) the total number of internal server errors returned by BV Services as error status "InternalError" or "ServiceUnavailable" divided by (ii) the total number of requests during that five minute period. We will calculate the Error Rate for each BV Services account as a percentage for each five minute period in the monthly billing cycle. The calculation of the number of internal server errors will not include errors that arise directly or indirectly as a result of any of the BV Services SLA Exclusions (as defined below).
16.1.2. "Monthly Uptime Percentage" is calculated by subtracting from 100% the average of the Error Rates from each five minute period in the monthly billing cycle.
16.1.3. A "Service Credit" is a dollar credit, calculated as set forth below, that we may credit back to an eligible BV Services account.
16.2. Service Credits: Service Credits are calculated as a percentage of the total charges paid by You for BV Services for the billing cycle in which the error occurred in accordance with the schedule below:
Monthly Uptime Percentage
Service Credit Percentage
Equal to or greater than 99% but less than 99.5% 10% Service Credit for fees paid in the affected month
Less than 99%
25% Service Credit for fees paid in the affected month
We will apply any Service Credits against future BV Services payments otherwise due from You, provided that we may issue the Service Credit to the credit card that You used to pay for BV Services for the billing cycle in which the error occurred. Service Credits shall not entitle You to any refund or other payment from BriteVerify. A Service Credit will be applicable and issued only if the credit amount for the applicable monthly billing cycle is greater than one dollar (US$1.00). Service Credits may not be transferred or applied to any other account. Your sole and exclusive remedy for any unavailability or non- performance of BV Services or other failure by us to provide BV Services is the receipt of a Service Credit (if eligible) in accordance with the terms of this SLA or termination of Your use of BV Services.
16.3. Credit Request & Payment Procedures: To receive a Service Credit, You must submit a request by sending an e-mail message to sla- [email protected] To be eligible, the credit request must:
16.3.1. Include Your account username in the subject of the e- mail message (the account username can be found at the top of the
BriteVerify Account Usage page);
16.3.2. Include, in the body of the e-mail, the dates and times of each incident of non-zero Error Rates that You claim to have experienced;
16.3.3. Include Your server request logs that document the errors and corroborate Your claimed outage (any confidential or sensitive information in these logs should be removed or replaced with asterisks); and
16.3.4. Be received by us within ten (10) business days after the end of the billing cycle in which the errors occurred.
For the avoidance of doubt, if the Monthly Uptime Percentage applicable to the month of such request is confirmed by us and is less than 99.5%, then we will issue the Service Credit to You within one billing cycle following the month in which the error occurred. Your failure to provide the request and other information as required above will disqualify You from receiving a Service Credit.
16.4. BV Services SLA Exclusions: The Service Commitment does not apply to any unavailability, suspension or termination of BV Services, or any other BV Services performance issues:
16.4.1. That result from a suspension caused by factors outside of our reasonable control, including any force majeure event or Internet access or related problems beyond the demarcation point of BV Services;
16.4.2. That result from any actions or inactions of You or any third party;
16.4.3. That result from Your equipment, software or other technology and/or third party equipment, software or other technology (other than third party equipment within our direct control); or
16.4.4. Arising from our suspension and termination of Your right to use BV Services.
16.4.5 For the avoidance of doubt, if availability is impacted by factors other than those used in our calculation of the Error Rate, we may issue a Service Credit considering such factors in our sole discretion.
17. General Data Protection Regulation – Data Processing
Addendum: As of May 25, 2018, BriteVerify incorporates a Data Processing Addendum into these Terms and Conditions in order to confirm its responsibilities as a Processor. The complete DPA is available for review here and, upon accepting these Terms and Conditions, is made a part of your agreement with BriteVerify.